OG' Series Baju Melayu Teluk Belanga Klasik Seluar Moden - Hijau Zamrud

Rayon Blend

• Soft and comfortable fabric.
• Classical fit with side pesak and kekek panels.
• Round neckline with hook-button fastening.
• Three front patch pockets for top.
• Loose fitting long pants inspired by “Seluar Gunting Aceh”.
• .Two side pocket on both side of the pants
• Available in 8 different colours
  
  
  

• First wash should be done separately.
• Hand wash or gentle machine wash cold.
• Wash with similar colors.
• Do not soak, wring, or bleach. Avoid strong chemicals.
• Do not use fabric softener.
• Use mild detergent only. Do not apply detergent directly to fabric.
• Do not tumble dry. Line dry in shade.
• Iron inside out on low to medium heat.
• Avoid rough surfaces.
• Avoid wearing with sharp or rough accessories.

KHATAM aims to make the best quality production for our customers. We ensure that every purchased item from KHATAM comes with a Lifetime Warranty Repair Services. KHATAM Warranty is only available in Malavsia.

Our goal is to have your product back to you as soon as possible. Our usual turn-around time is 7 working days from the time we receive your product.

Please keep in mind that Ramadan and Eid are our busiest season for warranty and repair service. Therefore, we will take 5 - 10 working days from the period we receive your product. We assure to keep you updated with more detailed estimation on time along the process.

To proceed, kindly drop us an email at cs@khatam.com.my to enquire with our team.

At KHATAM®, we aim to provide a smooth and reliable shopping experience. Please read this policy carefully before submitting any exchange, return, or quality-related request.
All requests are subject to inspection, verification, and approval and are not automatically guaranteed.

1. Exchange Policy

1.1 Exchange Channels
Exchanges for both online and in-store purchases may be processed at:
- Any KHATAM® boutique
- KHATAM® Experience boutique
- KHATAM® Headquarters (HQ)
All exchange requests are subject to stock availability and inspection (where applicable).

1.2 Exchange Eligibility
- Exchanges are allowed within seven (7) days from:
   i) the date of purchase (for in-store purchases), or
   ii) the date of receiving the item (for online purchases)

• Only normal-priced items are eligible for exchange.
• Original receipt must be provided.
• Items must be in original condition with tags attached.
• For online purchases, shipping fees (return and exchange shipment) are not covered by KHATAM®, unless the exchange is due to a KHATAM® error (e.g. wrong item sent or confirmed manufacturing defect).
• For customers in Sabah & Sarawak:
   - If return shipment cannot be initiated within the standard timeframe due to logistics constraints, customers are required to contact KHATAM® within seven (7) days from the date of purchase (in-store) or the date of receiving the item (online) to notify KHATAM® of their request.
• Customers are responsible for returning items securely. KHATAM® is not liable for any loss or damage of items during transit.

1.3 Exchange Conditions (Defects, Damage & Quality Issues)

• Items must be in original condition with tags attached.
• Items must be unworn and unwashed, except for quality-related claims (including colour or discolouration issues), which may still be considered after washing, subject to KHATAM® inspection and approval.
• Exchanges are limited to:
  - Size exchange (same item, subject to stock availability)
  - Manufacturing defects confirmed by KHATAM® inspection
  - Damage or quality issues (including colour or discolouration), subject to inspection and approval.
• Size exchanges are generally limited to the same item, subject to stock availability
• For quality-related claims (including colour or discolouration issues), replacement may be offered as a different item, subject to stock availability and case assessment.

1.4 Change of Mind Policy

For change of mind cases (non-defect related requests), KHATAM® offers the following options:

• Cash refund (via online bank transfer).
• Exchange.
• Store credit.

All change of mind requests are subject to inspection, verification, and approval.

Conditions:

• Item must be in original condition.
• Tags must be attached.
• Item must be unworn and unwashed.
• Original receipt must be provided.
• Request must be made within seven (7) days from:
  - the date of purchase (for in-store purchases), or
  - the date of receiving the item (for online purchases)
  

Important:
Shipping fees (if applicable) are non-refundable for change of mind cases.
KHATAM® reserves the right to determine final approval and resolution based on item condition and stock availability.

1.5 Exchange Shipping & Customs Fees (International Orders)

For international orders, exchange requests are subject to the following terms:

• KHATAM® does not cover any customs duties, taxes, or clearance fees imposed by the destination country.
• If the exchange is due to a KHATAM® error (e.g. wrong item sent or manufacturing defect):

- KHATAM® will cover return shipping fees only. 

- Customs duties, taxes, and clearance fees are not covered

• If the exchange is due to customer request (e.g. wrong size or change of item):

- Customer will bear return shipping fees and any applicable customs or clearance charges

• All international exchange shipments must comply with local customs regulations. Any delays due to customs clearance are beyond KHATAM®’s control.
  

2. Colour & Fabric Information

We take pride in the quality of our fabrics. However, certain natural fabric characteristics may occur:

• Slight colour variation may occur due to lighting, screen display, and dyeing process differences.
• Fabrics may soften or show slight colour changes after washing depending on material and care method.
• These variations are considered part of normal textile behaviour within industry standards.

3. Colour & Discolouration Claims (Quality Assessment)

All colour or discolouration claims are assessed on a case-by-case basis and are subject to inspection.

Eligible for assessment:

• Noticeable or uneven fading after washing.
• Patchy or irregular discolouration affecting garment appearance.
• Colour bleeding or transfer after wash.
• Significant change from original condition upon receipt or after first wash.

Not automatically considered a defect:

• Minor colour variation due to lighting or screen difference.
• Natural softening of colour after wash when care instructions are followed.
  

All claims must follow KHATAM® Quality Claims Policy and are subject to inspection and approval.

4. Quality Claims Policy

• All quality-related issues must be reported within seven (7) days from the date of purchase (for in-store purchases) or the date of receiving the item (for online purchases).
• Photo or video evidence is required for all claims.
• Items must be returned when requested for inspection, including cases where the item has been washed.
• All claims, including colour-related issues, are subject to KHATAM® inspection and final approval.
  

KHATAM® reserves the right to request additional information or decline claims that do not meet policy requirements or are caused by improper handling or washing.

5. Exchange Limitations

• Only one (1) exchange is allowed per receipt.
• Exchanges are not applicable for:
  - Sale or clearance items
  - Altered or modified items
  - Requests made after seven (7) days
  

All exchange requests must comply with KHATAM® Exchange Conditions and Quality Claims Policy.

KHATAM® reserves the right to refuse any request that does not meet eligibility or inspection criteria.

6. Refund Policy

• Refunds are only applicable for:
  - Incorrect items supplied
  - Manufacturing defects confirmed by KHATAM® inspection
  - Colour or discolouration issues confirmed and approved by KHATAM® inspection
  
• For approved colour or discolouration cases, customers may be eligible for a cash refund (via online bank transfer), exchange, or store credit, depending on stock availability and case assessment.
• Approved cash refunds will be processed via online bank transfer within seven (7) working days after final approval.
• For other approved defects, exchange will be offered first, subject to stock availability. If unavailable, store credit will be issued.
• All returned items are subject to inspection before approval.
• All refund approvals are subject to verification and assessment by KHATAM®.
  

KHATAM® reserves the right to decline refund requests that do not meet policy requirements or are found to be caused by improper handling or washing.

1. Apa beza potongan Siri OG dengan Baju Melayu Moden?

Jawapan: Siri OG kembali kepada potongan tradisional (Classic Fit) yang ada Pesak dan Kekek. Berbanding slim fit yang ikut potongan badan, Siri OG memberi ruang udara (air circulation) dan keselesaan maksimum untuk bergerak.

2. Apa fungsi 'Kekek' dan 'Pesak' pada baju ni?

Jawapan:  Kekek (bawah ketiak) adalah teknologi warisan untuk elak baju koyak bila angkat tangan, manakala Pesak memberi struktur yang segak tanpa perlu ketat. Ia di reka untuk praktikaliti.

3. Macam mana nak pakai Seluar Ikat? 

Jawapan: Konsepnya sama macam pakai kain pelikat. Anda lipat lebihan kain mengikut saiz pinggang dan ikat kemas. 

4. Kenapa cawat seluar ni nampak labuh/longgar semacam?

Jawapan: Ini inspirasi daripada seluar gunting cina dan seluar aceh. Cawat labuh membolehkan anda melangkah besar, duduk bersila, atau melompat tanpa risiko seluar terkoyak di celah kangkang.

5. Ada tak pilihan seluar pinggang getah biasa?

Jawapan: Ada. Siri OG menawarkan dua pilihan: Seluar Ikat (untuk peminat tegar klasik) dan Seluar Moden (pinggang bergetah/zip) bagi yang mahukan gaya warisan tapi praktikaliti moden.

6. Kalau pakai Baju Teluk Belanga, kain samping pakai kat dalam ke luar?

Jawapan: Ikut adat tradisi Teluk Belanga, kain samping dipakai di sebelah dalam baju (baju dilepaskan di luar). Ini menampakkan kekemasan pesak dan kocek baju anda. Tapi fesyen itu subjektif, asalkan anda selesa.

7. Sesuai ke pakai Siri OG untuk nikah atau majlis rasmi?

Jawapan: Sangat sesuai. Aura klasik Baju Melayu berpesak sekarang makin dipandang tinggi sebagai simbol status dan jiwa Melayu yang tulen.

8. Kain material apa? Panas tak kalau pakai tengah panas?

Jawapan: Rayon Blend. Kami memilih fabrik yang 'bernafas' (breathable), sesuai dengan cuaca panas tropika Malaysia.

9. Perlu ke ambil satu saiz lebih besar (upsize) sebab ini cutting lama?

Jawapan: Tidak perlu. Potongan Pesak memang sedia longgar (roomy). Ambil saiz baju T-shirt biasa anda. Jika anda biasa pakai L, ambil L. Ia akan terletak cantik—tidak gelebeh, tidak ketat.