Patawali Girls Baju Kurung - Ash Grey

• Made from soft, cooling and comfortable fabric.
• Easy-care and machine washable.
• Features a round neckline and long-sleeved with embroidered crochet motif detailing.
• Comes with a hidden back zip for fastening (for sizes 2–3Y, 4–5Y, and 6–7Y).
• Front wooden button fastening.
• Skirt with an elasticated waistband at the back.

1. Do not use fabric softener.
2. Do not use strong or high-chemical detergents.
3. Do not use bleach.
4. Do not soak for more than 1 hour.
5. Do not wring or tumble dry.


1. Wash separately for the first few washes.
2. Hand wash or gentle machine wash in cold water.
3. Wash separately — do not mix with other clothes.
4. Use mild or neutral detergent only. Never pour directly on fabric.
5. Line dry in shade. Avoid direct sunlight.
6. Iron inside out on low to medium heat.

KHATAM aims to make the best quality production for our customers. We ensure that every purchased item from KHATAM comes with a Lifetime Warranty Repair Services. KHATAM Warranty is only available in Malavsia.

Our goal is to have your product back to you as soon as possible. Our usual turn-around time is 7 working days from the time we receive your product.

Please keep in mind that Ramadan and Eid are our busiest season for warranty and repair service. Therefore, we will take 5 - 10 working days from the period we receive your product. We assure to keep you updated with more detailed estimation on time along the process.

To proceed, kindly drop us an email at cs@khatam.com.my to enquire with our team.

At KHATAM®, we want your shopping experience to be smooth and seamless. If you need
to exchange an item or request a refund, here’s a quick guide:

Can I exchange my item?

• Exchanges are available for normal-priced items purchased in Malaysia.
• Items must be unworn, unwashed, and in original condition, with tags and 
accessories intact.
• You’ll need your original receipt.
• Requests must be made within 7 days of purchase.
• Clearance, markdown, or altered items are not eligible.

How do I exchange my item?
• Online orders: Send items back to KHATAM® HQ; exchanges cannot be 
processed at boutiques.
• In-store purchases: Bring your item to any KHATAM® boutique or KHATAM® 
Experience outlet.
• Exchanges are limited to:
o Size changes
o Manufacturing defects confirmed by KHATAM®
• If the same item isn’t available, you may select another item and pay the price 
difference if it’s higher. No cash refund will be provided if it’s lower priced.

How does a refund work?
• Refunds are only for items that are incorrectly supplied or have confirmed 
manufacturing defects.
• We’ll first offer an exchange for the same item (subject to stock availability).
• If the item is out of stock, Store Credit will be issued.
• Cash refunds are not available.

A few important notes:
• All shipping costs will be borne by the customer.
• If the defect is confirmed to be caused by KHATAM® or the manufacturer, 
KHATAM® will reimburse the shipping cost after the exchange or refund process 
has been completed.
• Please return items securely; KHATAM® is not responsible for items lost or 
damaged in transit.
• KHATAM® will carefully review all exchange and refund requests before approval.
• We strictly do not accept Cash On Delivery (COD). Any COD shipment will be 
declined upon delivery.
• Customers must first email cs@khatam.com.my to make arrangements for any 
exchange or refund request before returning items.

For full details, including all Terms & Conditions, please visit https://khatam.com.my/pages/terms-and-conditions